Delivery
Delivery
We choose UPS for all of our delivery needs.
For any Commission or Built to order PC's there is a 1-2 week wait time for parts requisition, Build time, and testing before being shipped.
For any NON-STOCK items there is a 2-8 business day wait time for parts requisition before being shipped.
It will Take 1-2 business days for all IN-STOCK items to ship.
*Holidays may delay these estimated times by 1-2 business days.
Return Policies
Built to order, commission builds
Built to order or commission builds are non returnable for refund. All Builds are tested before shipped. If for any reason there is a issue with the PC you received. we will first try to help you diagnosis the issues. If that is not successful and no other resolutions can be made. Most likely the issue was caused by shipping and a claim must be submitted with the carrier.
New PC Hardware
If for any reason you feel you must return your new hardware purchase. you must pay for return shipping and will need to pass a return inspection. Then a refund will be issued minus a 10% restocking fee for items under $200, a 5% restocking fee for items $200-$500, a 3% restocking fee for items $501-$1,000, and a 1% restocking fee for any item over $1,000.
Pre-owned PC hardware and Pre-owned PC builds
With all Pre-owned parts sales are final. All pre-owned parts are tested to insure they are in working order before being sold and shipped. If it is suspected that damaged was caused by shipping. We will assist you with opening a claim with the carrier.